SupportApp 1.1

Westdeutscher Rundfunk Köln ❘ Freeware ❘
Windows

Efficient and Reliable Customer Support with SupportApp by WDR Köln

Peter Salakani

04/06/2023

SupportApp is a user-friendly software application designed to provide top-notch customer support services.

SupportApp by Westdeutscher Rundfunk Köln is a mobile application designed to provide users with a comprehensive and easy-to-use tool for getting help on various topics related to the WDR. Developed by a team of experienced professionals, this app is perfect for those who want to easily find answers to their questions.

The SupportApp offers users a hassle-free way to browse and access important information related to WDR programs, events, and services. With the app, you can stay up-to-date with the latest news, announcements, and schedules from your favorite WDR broadcasts. Additionally, you can use the SupportApp to submit feedback and suggestions directly to the WDR team.

The app also comes equipped with features that allow users to search through WDR's extensive library of content including videos, podcasts, and articles. Each of these items is easily accessible through the app's user-friendly interface.

The SupportApp is designed with user accessibility in mind. The app features a clear and concise design that makes it easy for anyone to navigate. It is also compatible with iOS and Android operating systems, making it widely accessible for all users.

Stay up-to-date with WDR's program schedules and events
Search through WDR's extensive library of content including videos, podcasts, and articles
Submit feedback and suggestions directly to the WDR team
User-friendly interface that is easy to navigate
Compatible with iOS and Android operating systems

For anyone wanting to stay connected with the WDR, whether for news or entertainment purposes, SupportApp by Westdeutscher Rundfunk Köln is an essential tool for getting started.

Overview

SupportApp is a Freeware software in the category Internet developed by Westdeutscher Rundfunk Köln.

The users of our client application UpdateStar have checked SupportApp for updates 2,639 times during the last month.

The latest version of SupportApp is 1.1, released on 02/18/2018. It was initially added to our database on 02/09/2008. The most prevalent version is 1.1, which is used by 100% of all installations.

SupportApp runs on the following operating systems: Windows.

SupportApp has not been rated by our users yet.

Pros

Provides technical support for users
Allows users to troubleshoot and solve technical issues on their own
Intuitive and user-friendly interface
Offers a wide range of support resources such as FAQs, knowledge base articles, and tutorials
Ability to communicate with support agents through live chat or email

Cons

May have limited availability for customer support during off-hours
Possible delays in response time during peak support hours
Some technical issues may require escalation and longer resolution times

FAQ

What is SupportApp?

SupportApp is a mobile application developed by Westdeutscher Rundfunk Köln that provides users with technical support for their devices.

What devices does SupportApp support?

SupportApp offers technical support for both iOS and Android devices.

Is there a cost for using SupportApp?

No, SupportApp is a free application provided by Westdeutscher Rundfunk Köln.

What kind of technical support does SupportApp offer?

SupportApp provides users with assistance for various technical issues related to their devices, including troubleshooting, software updates, and security concerns.

Is SupportApp available in multiple languages?

Yes, SupportApp is available in multiple languages, including English, German, and French.

How can users get in touch with support using SupportApp?

SupportApp offers a chat feature where users can communicate directly with support representatives in real-time.

What is the response time for support requests made through SupportApp?

The response time for support requests made through SupportApp varies depending on the nature of the issue and the volume of requests at the time. However, the goal is to respond to all requests as quickly as possible.

Do users need to create an account to use SupportApp?

No, users do not need to create an account to use SupportApp. However, creating an account allows users to save their chat history and receive personalized support options based on their specific device and issue.

Can SupportApp technicians remotely access a user's device?

No, SupportApp technicians cannot remotely access a user's device. The app only provides general technical support and advice through the chat feature.

Is SupportApp available outside of Germany?

Yes, SupportApp is available for download and use worldwide.

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

Latest Reviews by Peter Salakani

Installations

2,639 users of UpdateStar had SupportApp installed last month.

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